Ashley Buchanan is by all accounts a talented retail executive. He worked for 13 years at Walmart in top roles including chief merchant of its massive e-commerce business and Sam’s Club division. Buchanan then became CEO of crafts retailer Michaels in 2020, improving its stores, merchandise assortment, and digital business.
But none of these were big turnaround jobs. That’s why, despite an impressive résumé and executive track record, Buchanan has his work cut out for him as the new CEO of the deeply troubled Kohl’s department store chain.
