We asked Kiplinger readers for their opinions about financial services companies, and boy, did they deliver. And now, you can benefit from the collective knowledge and experience of more than 2,600 readers who responded to our survey.
Customers who use credit cards, banks, brokers, insurance companies, and other financial entities have everyday experiences that can help others make beneficial choices when pooled together and shared. Toward that end, earlier this year, we conducted a survey, asking readers to rate several financial products and services based on such criteria as their experience with customer service representatives, how likely they are to recommend the providers to others, and how satisfied they are overall with the companies or services.
Our awards recognize excellence in everything from credit cards, banks, and brokers to insurers, tax software, and financial apps. We’ve determined an overall winner for each category that earned the highest score. We’ve also highlighted other products and services that earned above-average scores for various criteria we asked readers to assess. And we offered survey respondents the option to leave comments about their experiences with the products and services they use. We didn’t receive comments for every financial provider, but we have shared some of the commentary for those that did garner reader remarks.
