The Kerala State Consumer Disputes Redressal Commission has directed the Kerala Chamber of Commerce and Industry (KCCI) to pay ₹1 lakh as compensation to a complainant for cancellation of his allotment of a studio flat at the Kerala Trade Centre near Marine Drive in Kochi “in an arbitrary manner.”
The commission passed the order recently on a complaint filed by S. Rajkumar of Vazhakala. According to him, he had booked a studio flat in 2007 by paying ₹2 lakh as booking advance. The KCCI then informed the complainant that he had been allotted a flat. Following this, he paid ₹15 lakh more.
When the complainant received the draft agreement, he suggested certain amendments as the provisions in the agreement were contrary to the representation and assurance made by the KCCI at the time of receiving the booking advance. He was later told that the allotment was cancelled. He said the KCCI was yet to refund him an outstanding amount of ₹5 lakh.