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The Guardian - UK
The Guardian - UK
Politics
Denis Campbell and Jamie Grierson

NHS ‘online hospital’ plan announced to help cut waiting lists in England

NHS app in the App Store
The online hospital will be accessible through the NHS app. Photograph: Yui Mok/PA

Patients in England will be able to access care using a new “online hospital” service from 2027, Keir Starmer has announced, in Labour’s latest move to transform the NHS.

The service, to be called NHS Online, is intended to cut waiting lists and allow patients who have been referred to hospital by a GP to talk to a specialist by phone or video instead of going to a face-to-face hospital appointment. It will be rolled out from 2027, the prime minister said in his speech to the Labour party conference in Liverpool.

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