Patients in England will be able to access care using a new “online hospital” service from 2027, Keir Starmer has announced, in Labour’s latest move to transform the NHS.
The service, to be called NHS Online, is intended to cut waiting lists and allow patients who have been referred to hospital by a GP to talk to a specialist by phone or video instead of going to a face-to-face hospital appointment. It will be rolled out from 2027, the prime minister said in his speech to the Labour party conference in Liverpool.