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Al Jazeera
Al Jazeera
Politics

Keeping Gaza online: Telecom heroes risk life and limb under Israel’s bombs

The PalTel Network Operations Centre in Ramallah, November 20, 2023 [Courtesy of PalTel]

It was a little after 10 pm when Ahmad* was called by the Network Operation Centre at the Palestine Telecommunications Company (PalTel). It was the third week of Israel’s assault on Gaza and the main data centre in the Sheikh Radwan district of Gaza City had lost power, threatening to shut off all communications in the area.

To check on the centre, the PalTel electrician would have to make his way across the city during intense Israeli aerial bombardment, putting his life in danger. But he did not hesitate. He flagged down a passing ambulance, hoping it would provide him with a degree of safety from Israeli attacks.

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