Newcastle's train station ticket office is the only one across the North East confirmed to be retained, as customer service desks across England are set for a mass shutdown.
LNER, which runs the ticket office in Central Station, have announced plans to include the retention of ticket offices in Newcastle, Edinburgh Waverley, York, Doncaster, Peterborough and London King’s Cross - which will continue to offer the same range of products and opening times.
Under the proposals LNER plans to repurpose travel centres at Berwick, Darlington, Durham, Grantham, Newark Northgate, Retford, and Wakefield Westgate - with staff supporting customers on the stations and proposals to create a modern station retailing experience.
