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The New Daily
The New Daily
Rachael Ward

Jump in internet woes prompts plea for telcos to improve customer service

Internet NBN
Internet services represented about a third of complaints to Telecommunications Industry Ombudsman. Photo: AAP

Telecommunications companies have been warned to improve customer service after a jump in complaints about internet services and a high number of mobile phone woes.

Some 17,777 complaints were made to the Telecommunications Industry Ombudsman from January to March 2023, similar to the previous reporting period.

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