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International Business Times
International Business Times
Business
Charlotte Jones

Joe Schulz's Long Game: Why Fairness May Be Freight Brokerage's Most Undervalued Strategy

Joe Schulz

Long before freight brokerage became a business strategy, it was simply the world Joe Schulz knew.

He grew up around trucks, pallets, drivers, dispatchers, and the kind of blue-collar urgency that defines American transportation. His parents owned a trucking company, and some of his earliest memories are not of boardrooms or balance sheets, but of climbing stacked pallets outside the family property and riding along in trucks while his father worked.

At 18, Schulz earned his CDL learner's permit and began driving in Nebraska. What might have looked like a summer job became something more valuable with time: an education in the reality behind every rate, lane, and delivery commitment. Years later, when he sat across from customers discussing pricing, he was not guessing at what the work required. He had done it.

That distinction matters in freight. In an industry often reduced to numbers on a spreadsheet, Schulz built his perspective from the road up.

A Business Philosophy Formed Against the Grain

Schulz's formal education added another layer. He studied business administration at Nebraska Wesleyan, developing a deep interest in economics, philosophy, and psychology before earning an MBA with a focus in supply chain management.

Those fields still shape the way he sees logistics. Freight may be operational, but the real decisions are human. Customers want certainty. Carriers want fairness. Brokers sit between the two, and Schulz believes too many have treated that position as an opportunity to extract rather than create value.

His early experience in the corporate trucking world sharpened that view. In large organizations, he saw how easily people could become numbers and how quickly short-term targets could overpower long-term judgment. The culture did not fit him. He returned to Nebraska and joined the family business, where he drove, dispatched, worked on bids, managed equipment sales, helped with fuel programs, and gained a practical understanding of nearly every moving part inside a trucking operation.

By the time he founded his own logistics company in 2016, Schulz was not chasing novelty. He was responding to a problem he had seen repeatedly: freight brokerage had become too transactional.

Building Trust in a Low-Trust Market

The early days were modest. The company generated roughly $68,000 in revenue in its first six months, a small start in a crowded market filled with thousands of brokerages competing for attention.

The challenge was not simply winning freight. It was overcoming skepticism. Many shippers had been burned by brokers who performed when margins were comfortable and disappeared when markets tightened. Many carriers had been nickel-and-dimed by middlemen who treated them as disposable capacity.

Schulz's answer was not complicated, but it was uncommon. Be reachable. Tell the truth. Do not ignore problems. Do not sugarcoat the facts. Bring solutions before being asked.

That approach earned the company its first major corporate opportunity, a difficult lane from Caldwell, Idaho, to Fremont, California, within the Sysco network. It was not easy freight. The Boise market was volatile, winters were difficult, and the receiving end was known for operational complexity. But the company kept the lane moving, built carrier relationships, and proved it could handle pressure without abandoning its commitments.

Over time, one lane became many. Within a few years, Schulz's company had expanded significantly in the Northwest and later across the country. Today, the business is tracking toward more than $70 million in annual revenue, following approximately $56 million the previous year. That growth has not come from a louder sales pitch. It has come from credibility earned under difficult conditions.

The Case for Fair Rates

Schulz's most distinctive argument is also his most challenging one to sell: paying fairly can cost less over time.

In freight, markets swing. When capacity is abundant, shippers and brokers can force rates downward. When trucks are scarce, carriers regain leverage and prices climb sharply. The cycle rewards opportunism, but Schulz believes it punishes everyone in the long run.

His view is that customers should care deeply about how their brokers treat carriers. A freight brokerage is not merely a vendor. It is a representative of the shipper in the carrier market. If that broker abuses carriers, pushes predatory rates, or treats trucking companies as transactional, the shipper may save money temporarily. But when the market tightens, loyalty will be gone.

Schulz wants a different equilibrium. If customers pay rates that allow carriers to remain healthy, brokers could make a fair, sustainable margin and carriers would have reason to prioritize the freight when the market becomes difficult.

That philosophy runs counter to a logistics culture increasingly obsessed with AI, automation, and data-driven decision-making. Schulz is not anti-data. He studies markets, rates, economic signals, and historical patterns. But he does not believe data alone can predict the future.

Data, in his view, tells you what happened. Strategy requires judgment. It requires theory, discipline, and an understanding of how people behave when incentives change.

Culture as an Operating System

Schulz is equally clear that growth is only meaningful if the company remains recognizable as it scales.

That has become harder as revenue has moved beyond the size of the family business he grew up around. Once the company passed $20 million, it entered new operational territory. Processes had to evolve. The organizational structure had to mature. More people had to be hired without diluting the standards that made the business different.

For Schulz, culture is not office language. It is execution. It is how employees respond when something goes wrong. It is whether customers hear the truth quickly. It is whether carriers feel respected when the market gives someone else the advantage.

Based in Lincoln, Nebraska, the company reflects some of the qualities Schulz associates with the region: grounded people, strong work ethic, and a personable way of doing business. Geography does not limit a freight brokerage, but it can influence character. In Schulz's case, it appears to have reinforced a preference for plain dealing over performance.

A More Durable Freight Model

Schulz's ambition is not small. He wants the company to reach the top 100 freight brokerages in the United States, a benchmark that currently requires revenue well above where the business stands today. The gap is substantial, but the trajectory is real. With plans to add sales leadership, technical expertise, and deeper rate analysis capabilities, the company is preparing for its next stage of growth.

Still, the larger story is not simply scale. It is the philosophy behind it.

Freight brokerage does not lack technology. It does not lack data. It does not lack competitors willing to undercut each other for short-term volume. What it often lacks is restraint, patience, and a serious commitment to shared value.

Schulz's argument is not sentimental. It is strategic. Take care of the people who move the freight. Add value to partners rather than extracting it. Build trust before the market demands it.

In an industry defined by volatility, that may be the closest thing to a durable advantage.

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