A new boiler shortage has caused the collapse of a Cramlington-based installation and repair business that employed 62 people and had attracted £4.65m investment in recent years.
Ian Henderson, director of Boiler Plan UK Ltd, said his business had been growing well before Covid interrupted the firm's house calls and exacerbated materials shortages that have seriously impacted the number of new boilers available to fulfil orders.
Speaking exclusively to Business Live, Mr Hendson said: "The business was absolutely flying before Covid - we were hitting all of our numbers, we were growing rapidly, hiring new staff and we'd moved into new premises. It was all going really well. Covid hit us hard because we relied on going across the customers' threshold and we had all the challenges business faced during Covid on top of that. But we were well capitalised and we made it through.
