A job agency referred people into an online course created by a related company that asked basic technology questions such as “click on the laptop” and “click on the USB port”, featured a literacy and numeracy test and was described by one participant as “offensive”.
The Catalyst course is provided by Australian Employment and Training Solutions (AETS), the training arm of the multinational services company, Asuria, and was created specifically for the pandemic while many face-to-face training courses could not take place.
