As an aviation and travel YouTuber and pilot, Noel Philips travels on planes a lot. So he has had a lot of different experiences with flights. However, even he was thrown for a loop when a JetBlue flight out of Orlando Airport came with a boarding pass error that took him back to the check-in desk, where he was told he would have to wait for a supervisor. Except he was still waiting when his flight out of Florida allegedly began boarding, and the staff at the desk didn’t seem to care.
He captured the situation on video and uploaded it to Instagram and YouTube, where it got over 545K views. In the post’s caption, he claimed, “My flight was already boarding when TSA sent me back to JetBlue to fix a problem with my boarding pass. Then I heard something I really wasn’t expecting…” The video began with the TSA officer and Noel at a desk as they were told to wait.