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Wales Online
Wales Online
National
Tom Mack & Neil Shaw

Jet2 won't give family back £800 after mum who booked trip died, aged 38

A family has been told they cannot get back the £800 a woman put towards a Greek holiday with travel company Jet2 after her sudden death aged 38 - unless they spend £500 in legal fees. Sharlene Bockross died suddenly after suffering a heart attack, leaving behind 15-year-old son Tyler.

Sharlene's bank accounts and pension have already been passed on to her family - but Jet2 says it cannot refind the £800 cost of a summer trip to Kos. Jet2 says in order to get the money back the family will have to appoint an executor and go through probate, which a solicitor says will cost them £500.

Sharlene's mum, Karen Gaze, told LeicestershireLive : "She died suddenly and unexpectedly on December 28 from a cardiac arrest. Her brother, Paul, found her and tried to resuscitate her. We are all devastated. We later learned she had a heart condition she wasn't aware of. She was supposed to be taking Tyler on holiday on June 25 to celebrate Tyler's 16th birthday.

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