Airline and tour operator Jet2 has launched a new facility for travellers which combines everything needed to search, book and manage a trip in one easy-to-use app. Previously, customers had to download two separate apps for Jet2.com and Jet2holidays, but this new facility means they can access flights and holidays in one app.
The new app enables customers to:
- Search, filter and book a wide range of holidays and flights
- Save bookings and start the holiday count down
- Access relevant booking information through every step of the journey
- Manage multiple bookings
- Get updates and notifications for your booking and get the best offers
- Check-in and fly paper-free with offline boarding passes
- Upload any other travel documents to the ‘Useful Documents’ feature
- Contact Jet2.com or Jet2holidays via enhanced ‘Get in Touch’ pages
- New offline mode and brand-new post booking functionality for flight-only customers.
The new offline mode means customers can view their boarding passes, as well as access other important travel documents without the need for an internet connection. Thanks to a new feature on the app for Jet2.com customers, which is already available to package holiday customers, holidaymakers can save their booking and start counting down to their trip without having to log in every time.
In addition, a new side menu also enables customers to easily find what they are looking for in the app, with content relevant to each state whether pre-departure, 28 days before departure or just before travel.
Steve Heapy, chief executive of Jet2.com and Jet2holidays, said: “We are delighted to be launching a new single Jet2 app and combining both flight-only and package holidays in one single place. Rather than having two separate apps for Jet2.com and Jet2holidays like before, this new app simplifies the process of travelling with us and means customers only need to download one Jet2 app.
"As an award-winning airline and tour operator, we take pride in delivering a first-class customer service and this new Jet2 app will really help us to continue delivering that through every step of the journey.”
