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Fortune
Fortune
Jeff Raikes

Jeff Raikes: AI is capturing cognition — and most companies are building a talent debt they don't see yet

raikes (Credit: Scott Eells/Bloomberg via Getty Images)

The race to supplant human workers with AI is an urgent threat to long-term business success. AI is here to stay. But the days are numbered for any company that doesn’t develop a human talent pipeline with the judgment to direct it.

I spent twenty-seven years at Microsoft building tools that captured data and organized information: spreadsheets, word processors, databases that made life easier at work and at home. Each generation of software made it easier to record, retrieve, and share knowledge. But the thinking itself, analysis, judgment, creative leap, always remained human.

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