An expert on ITV's This Morning has issued a warning to anybody who shops, or has shopped on ASOS. The online retailer is used by countless shoppers every day, and many rely on it for buying outfits which they need delivered to their homes fast.
But sometimes, parcels can go AWOL, and shoppers are forced to ask for refunds. Consumer expert Alice Beer took calls from shoppers who had questions about missing parcels.
One This Morning caller phoned up upset that one of her ASOS parcels was nowhere to be seen. Alice dished out some simple yet effective advice.