TV bosses have refuted claims during a parliamentary hearing that the broadcaster treated late Love Island presenter Caroline Flack as a "commodity". Chief executive Dame Carolyn McCall and managing director Kevin Lygo faced questions from MPs on Wednesday about former This Morning host Phillip Schofield's exit from the programme during a Culture, Media and Sport Committee session.
They were also questioned about ITV's duty of care for its talent. It came after Flack's mother Christine criticised the broadcaster following Schofield's resignation, saying it had "learned nothing" from her daughter's death and that on-screen talent were treated as "commodities".
Responding to the allegations during a parliamentary session, Dame Carolyn said: "We genuinely feel deeply, deeply sad about what happened to Caroline. People knew her well at ITV, I spoke to a lot of people at ITV that worked with her and loved working with her on the show because she loved the show.