A tourist’s simple request for a glass of tap water at a hotel restaurant in the Italian Dolomites has culminated in Italy’s top court ruling that being served water from the tap is not a consumer right, after a lengthy and costly legal saga.
The case dates back to 2019 when the woman spent a week at the five-star hotel in the ski resort of Corvara, in Badia, over Christmas and new year. She was on a half-board deal with the evening meal included, except for drinks.
