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The Guardian - US
The Guardian - US
Business
Michael Sainato

‘It was traumatic’: Uber, Lyft drivers decry low pay and unfair deactivations

Rideshare drivers staged a strike at LaGuardia airport on 26 February over their treatment and pay by Uber and Lyft.
Rideshare drivers staged a strike at LaGuardia airport on 26 February over their treatment and pay by Uber and Lyft. Photograph: Derek French/Rex/Shutterstock

For more than five years James Jordan worked full time for Uber in Los Angeles, California, until early 2022, when he was permanently deactivated from the app – Uber’s equivalent of being fired.

He said he later found out he was deactivated due to old customer complaints, but that Uber would not listen to his appeals or offer to provide dash-cam footage to disprove the allegations.

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