‘It’s just not right’: consumers decry changes to Quality Street chocolates

Some shoppers also complained when Nestlé launched a limited release of Quality Street in a paper tub in March. Photograph: Handout

First they ditched the plastic wrappers, then they introduced paper tubs. But for many, changing the shape and size of some of the nation’s favourite Quality Street chocolates was a step too far.

Nestlé announced the shape changes to the Purple One and Orange Crunch in March, but shoppers realised they were lighter too. They are both now the same shape as the Caramel Swirl.