‘It hurts, we feel neglected’: Salvation Army’s tenants in Essex speak out

Rita and David Launn, Salvation Army tenants in Hadleigh, Essex. ‘They don’t realise what damage they’re doing and what harm they’re doing to other people,’ said Rita of the charity. Photograph: Guardian/ITV News

The Salvation Army has been accused of acting like “a rogue landlord” by leaving some of its private residential tenants in Hadleigh, Essex, exposed to “serious” hazards for at least seven years. Some of the charity’s tenants tell their stories here:

‘I’ve had no heating. I’ve had no water’