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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

‘It felt like a massive scam’: the minor prangs to cars that lead to huge charges

Iv Insurance BB Guardian Money FIAT JA LD
Unhappy Driver With Damaged Car After Accident
Insurers’ bills for even minor scuffs and prangs are coming in at often up to 10 times the cost of repair. Photograph: Daisy-Daisy/Alamy

Want to know why your car insurance premium has doubled in the past two years? Could the apparently bizarre and wasteful way that car insurers pay claims have something to do with it?

Guardian Money recently asked readers to describe their experience after they had been involved in minor prangs, and the responses – and the figures quoted – are astonishing.

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