Kerianne Wilson and her son have been taking it in turns to sleep on the sofa in their crammed living room since 2022, when a leak caused major damage to their two-bedroom home in west London.
For years, they have battled with mouldy ceilings, walls and floorboards, sodden wallpaper, collapsed ceilings and buckets on the floor. Her 20-year-old son has been unable to sleep in his damp bedroom, with all of his belongings piled up in boxes around the flat.