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Manchester Evening News
Manchester Evening News
National
Joseph Timan

‘It does my head in’: The Metrolink passengers paying more for forgetting to tap out

It's the simplest way to pay for the tram – as long as you remember to tap out. Contactless card payments have been used on the Metrolink since 2021.

With two simple taps - one at each of the stops you start and end your journey at - fares are automatically calculated and capped depending on where you go and at what time. But if you forget to tap out, you might end up paying more.

In six months alone, Metrolink passengers have been caught out nearly half a million times, according to Transport for Greater Manchester (TfGM). In a response to a Freedom of Information request, the organisation revealed that from October 2022 to March 2023, there were 469,370 incomplete journeys, costing passengers £4.60 each time – even if they have reached the daily cap.

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