Spectrum customers across the US spent Monday night staring at blank screens as a service outage knocked out TV, internet, and app access, with more than 5,000 problem reports flooding Downdetector before the tally climbed sharply overnight.
The disruption began around 07:40 p.m. Eastern Time, when reports on outage tracker Downdetector spiked to roughly 4.3 times the normal level for that hour. Complaints kept building, and by early Tuesday the count had passed 14,000 reports in a single hour.
