For generations, everyday life came with small moments of discomfort. Asking for directions, making phone calls, ordering food in person, or speaking with strangers were simply part of daily routines. Today, much of that friction has disappeared. Technology has made life faster, smoother, and more convenient. But according to a growing conversation around workplace success, something important may have been lost along the way.
A new idea known as "friction-maxxing" suggests that deliberately stepping into uncomfortable human interactions could be one of the most valuable career skills young professionals can develop in an increasingly automated world, as per a report by Fortune.
