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The Economic Times
The Economic Times

IRCTC cracks down on fake accounts, expands AI surveillance in kitchens

IRCTC has deactivated more than three crore suspicious user IDs and flagged another six crore accounts for verification as part of a major crackdown on fraudulent ticket bookings, amid growing concerns over passengers struggling to secure confirmed train tickets.

The Indian Railway Catering and Tourism Corporation (IRCTC), the railways' ticketing and catering arm, said it has intensified efforts to curb misuse of its online booking platform by targeting dubious digital identities and suspicious booking patterns.

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