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Tom’s Guide
Tom’s Guide
Technology
Jeff Parsons

iPhone thieves are locking owners out of their devices — what you need to know

Apple Apple ID
iPhone lineup in retail store

An Apple security feature designed to protect customers has inadvertently given iPhone thieves a way to entirely lock them out of their Apple account.

Introduced in 2020, recovery keys are randomly generated 28-character codes that can help users retrieve their Apple ID account when they don’t have enough information to reset their password.

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