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Glasgow Live
Glasgow Live
National
Laura Ferguson

Investigation launched after 999 technical fault stopped calls from connecting

A nationwide fault that led to 999 emergency calls not connecting has led to a full investigation being launched.

The UK Government's Department for Science, Innovation and Technology confirmed that BT's back-up system is running and those facing emergencies should be able to connect when calling 999 or 112. However, if people are still facing difficulties, they have been told to contact 101 for police and fire services and 111 for health-related services.

The Scottish Fire and Rescue service and Police Scotland earlier issued this advice to Glaswegians struggling to access emergency services.

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