The Internet has become the new backbone of corporate operations. Delivery services, banking, VPN connections from anywhere and everywhere - it’s all powered by the Internet as the new delivery mechanism for customer and employee applications and services.
Guaranteeing access to an always-on experience of those digital services is essential to any business. While predictive analytics and AI-powered intelligence allow us to build forecasting models that help optimize performance and minimize downtime, outages on the Internet can permutate in an infinite number of ways. But with Internet outages occurring on external networks and within third-party providers that sit outside the owned IT perimeter, how do you attempt to identify these outages, let alone predict and mitigate them?
