An interactive self-service system for council tenants is to be rolled out in West Lothian to help householders find out how ling they will have to wait for repairs and refurbishment programmes.
Housing staff are developing the system for the new financial year starting in April. The announcement was made during the budget meeting which agreed spending on the council’s rolling refurbishment programme.
The new budget agreed this week has £43,687m set aside for refurbishment programmes to the housing stock. Of that £22m will be spent on kitchen and bathroom upgrades in the next five years.
