Intel has been fined a sum of INR 27.38 crores (approximately $3.02 million) by the Competition Commission of India (CCI) for allegedly abusing its dominant position in the boxed microprocessors (BMP) market. According to an order issued under Section 27, India’s antitrust regulator found that Intel India violated Section 4 of the Competition Act of 2002 by implementing unfair warranty policies in the country.
As per a complaint filed by Matrix Info Systems Private Limited, Intel made changes to its warranty policies in India starting April 25, 2016, under which the chip-maker honored warranty support in India only for boxed processors bought from Intel-authorized distributors within the country. Due to this change, Intel denied warranty benefits to customers who purchased their processors from authorized sellers in other countries and were asked to claim the warranty in the country where the product was originally purchased.
