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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Insurer won’t pay out after medical emergency forced us to cancel wedding

Financial Ombudsman Service Insurance TIE
Bride signing register
The wedding had to be cancelled after a relative’s cancer diagnosis. Photograph: Christoph Lischetzki/Alamy

Two days before my wedding last May, my 23-year-old brother was diagnosed with terminal brain cancer and underwent emergency surgery.

I had bought cancellation cover 18 months previously from The Insurance Emporium (TIE) and immediately submitted a claim as we cancelled the wedding.

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