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ABC News
ABC News
National
Exclusive by business reporter Emilia Terzon and Alison Xiao

Inside the 'opaque' property tech sector that helps real estate agents decide who gets a lease in a rental shortage

Diana Robledo-Ruiz paid for non-compulsory background checks through 2Apply and Snug earlier to secure an apartment in Melbourne's hot rental market. (ABC News: Rudy De Santis)

Australian technology companies that process rental applications for the real estate industry appear to be pulling back their platforms, as consumer backlash grows about the fledgling industry's allegedly "opaque" practices. 

A report out on Tuesday from consumer advocacy group Choice concludes that Australia's real estate industry is becoming increasingly reliant on third-party apps such as 2Apply, Snug and Ignite to process rental applications, as well as manage properties once tenanted. 

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