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The Guardian - UK
The Guardian - UK
Business
Jasper Jolly and Dan Milmo

Inside the Jaguar Land Rover hack: stalled smart factories, outsourced cybersecurity and supply chain woes

Jaguar Land Rover Halewood body and assembly, Merseyside
The hack is likely to cost JLR hundreds of millions of pounds. Photograph: Simon Kirwan/Alamy

The first external signs of the chaos about to hit JLR, Britain’s largest automotive employer, came on the quiet last Sunday of August. Managers at a factory in Halewood, Merseyside, told industry contacts there might have been a hack – although it was not clear then just how bad the situation was.

That changed quickly on the Monday morning. JLR, the maker of the Jaguar and Land Rover brands, quickly shut down systems after realising the severity of the cyber-attack. Three weeks later, the carmaker is still incapacitated, unable to produce at any of its factories across the UK, Slovakia, Brazil and India (although a Chinese joint venture is thought to be operating).

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