Steve Cooper has forged a reputation for being one of the nicest men in football - a manager who cares implicitly about his players.
There have been family barbecues, messages to players from loved ones before big games and Face Times on days off to see how they are doing, when it comes to Cooper's man management at Nottingham Forest.
One man who knows him closely is former Reds coach Steven Reid, who says all that is genuine, but there is sharper edge to Cooper when there needs to be and without it Forest would never have achieved the success they have under the Welshman.