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Fortune
Fortune
Ruth Umoh

Inside Ally Financial’s strategy to win the AI search war

Andrea brimmer, smiling as she stands with her hands I her pant pockets (Credit: Courtesy of Ally Financial)

“I’m not even sure the title ‘chief marketing officer’ captures [my role] adequately anymore.”

Ally Financial CMO Andrea Brimmer says that matter-of-factly. At the Detroit-based digital financial services company, the executive who once would have been measured on advertising campaigns now oversees communications, user experience, creative services, customer acquisition, and an internal product innovation studio.

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