Nottinghamshire County Council paid a parent almost £3,000 in compensation after failing to move her onto a more generous support scheme when transporting her disabled child to school. It follows an 18-month complaint against the Conservative-led authority that has been upheld by the Local Government and Social Care Ombudsman.
It related to a parent who suffered an “injustice” by not being properly moved onto a larger mileage support scheme for school transportation. The parent, whose identity has not been made public, first complained to the ombudsman in June 2021.
She transported her disabled child to school and was compensated through the “parental mileage allowance rate”. This was a scheme offered by the authority to provide payments for two return journeys per day to school.
