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The Guardian - UK
The Guardian - UK
Business
Joanna Partridge

Inequality in flexible working dividing Britain into ‘two-tier workforce’

A woman using a laptop on a dining room table
Between 2019 and 2024, more than 1.3 million people in desk-based roles gained access to flexible hours but there was no change for the UK’s 3.4 million shift workers. Photograph: Joe Giddens/PA

Britain is dividing into a two-tier workforce as office staff benefit from flexible working but the conditions of frontline staff such as nurses and shop workers remain “frozen in time”, according to a report.

Workers who were considered to be on the frontline during the pandemic have seen no change to their working hours or shift patterns in recent years, according to research by Timewise, a social enterprise that helps businesses with flexible working policies. This is despite the post-pandemic rise in hybrid working for office-based staff.

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