The MSME sector is vital to India's economic expansion, accounting for almost a third of its GDP and providing jobs for millions in various sectors. In today's digital, regulated, and competitive business environment, technology is evolving beyond mere compliance. It's now a key factor in boosting efficiency, fostering growth, and building resilience. In a conversation with ET Digital , Tejas Goenka, the Managing Director of Tally Solutions, talks about the evolving technological requirements of MSMEs, the growth of interconnected business systems, the impact of AI and automation, and how software developed in India is gaining traction globally. Edited excerpts:
The Economic Times (ET): India’s MSME sector is undergoing rapid digital transformation. From Tally’s vantage point, what are the biggest shifts you are seeing in the way small businesses manage accounting, compliance, payments, and operations today?