With the waiting time for cooking gas cylinders touching even 10 days in some parts of the city, Indane customers are panicking and are badgering their respective agencies for refills. A customer in Thiruvanmiyur said that he was used to getting refills in under three days, but now the oil marketing company (OMC), has sent him a message saying the next delivery would be in eight days.
Distributors said they are bogged down by calls from customers. “Some of them are even bringing the cylinders on their own asking for refills. People are calling saying cooking at their home had to be stopped midway due to the cylinder getting empty,” said a distributor, whose current backlog is five or six days.
Although many customers have two cylinders, most of them are used to same day delivery and therefore they were not making bookings ahead of demand.
