Travelling in unreserved coaches, especially on long distance routes, can be a nightmarish experience for many passengers due to the congestion caused by overcrowding and lack of basic amenities. Indian Railways has embarked on a mission to bring about a change in the experience by extending adequate facilities for passengers travelling in unreserved coaches.
According to official sources, the Railway Board has devised a strategy to make journeys comfortable for passengers travelling in the General Second (GS) Class coaches that are attached in the front and rear end of all Mail and Express trains. To start with, instructions have been given to General Managers of all Zonal Railways to arrange for the availability of affordable meals, drinking water and vending trolleys near unreserved coaches at all stoppages.
