The Delhi State Consumer Disputes Redressal Commission has directed the Indian Railways to pay Rs 25,000 to a passenger who was provided only one blanket while sharing a berth with another traveller during a train journey, according to a PTI report. The commission held that the Railways were responsible for deficiency in service.
The order includes Rs 20,000 as compensation for mental harassment and inconvenience caused to the passenger and Rs 5,000 towards litigation expenses.
