India has resumed visa processing and other consular services in Australia after a 23-day disruption, with VFS Global launching six new Indian Consular Application Centres (ICACs) across the country from July 23. The new centres replace the previous network and are expected to improve appointment availability, reduce waiting times and enhance customer services.
The centres offer more service counters, higher staffing capacity and extended hours for application submission and collection. Applicants can also access optional services such as document return, SMS updates, photocopying, photograph services and assistance with form filling, where applicable.