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The Canberra Times

Bageshri Savyasachi

'Inappropriate' chat and apology letter to victim exposes redress failures

Katherine Jackson the Department of Social Services Elesa Kurtz

A Canberra child abuse survivor has received an apology after her plea for redress was met with governmental delays and unprofessional staff who described her as not "the happiest camper".

Katherine Jackson* penned details of the abuse she survived as a young girl and the resulting trauma in an "invasive" application for redress in 2020.

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