When I first met Samsung's Patrick Chomet a year ago we talked about the company's new foldables, updated watches, and earbuds. We didn't talk about AI, and the concept of 'Galaxy AI' did not, at least for me, exist then. Now, as we sit talking in Paris at Samsung Galaxy Unpacked 2024, AI weaves through our discussion like a fine yet tensile thread, knitting in new capabilities on-device and in the cloud that will redefine how we use this next, emerging generation of Samsung Galaxy products.
Chomet, who as VP and Head of Customer Experience chooses both product features and third-party features to bring to Galaxy devices, admitted to me that the pace and scale of change is unprecedented. "In my lifetime [this is] one of the biggest transformations I’ve seen. I went through feature-phone to smartphone transformation. I think this one is actually bigger."
