In his first letter as CEO of Amazon, Andy Jassy maintained that when it comes to worker safety, Amazon is simply average.
"Our injury rates are sometimes misunderstood," he wrote. Amazon is "about average relative to peers, but we don't seek to be average. We want to be best in class."
Earlier this week, a report from a coalition of labor unions — the Strategic Organizing Center — analyzed data Amazon has submitted to the Occupational Safety and Health Administration and found that in 2021 the rate of injury at Amazon warehouses went up about 20%. Compared to other warehouse workers, Amazon employees needed about 19 more days to recover from injury.