In the city with Australia's highest median income, Shannon Wood works at The Little Pantry, a food security charity service in the Canberra suburb of Phillip.
Ms Wood says that, this year, it's been tough seeing new faces come by the pantry for the first time, relying on the service to put food on the table this Christmas.
"The biggest difference from previous years is that there are so many new faces, different people [than those] who we have seen in years past, a lot of families seeking support and citing different financial constraints," she says.