
Almost three years since the onset of COVID-19, pandemic-related disruptions have made us rethink so much of how we live and catalyzed great change in the workplace. Companies emerging from the pandemic entered a new world, where the metrics for measuring an organization’s effectiveness, competitiveness, and quality have shifted.
Over the past few years, employee wages have been steadily outpaced by inflated living costs–a divergence only exacerbated by pandemic-related supply chain issues and labor shortages.