The pandemic forced many educational institutions to move to online learning. Could the rise of chatbots, including OpenAI’s ChatGPT and Google’s Bard, now further improve the accessibility of learning and make education more obtainable for everyone?
Chatbots are computer programmes that use artificial intelligence to simulate conversation with human users. They work by analysing the context of a conversation and generating responses they believe to be relevant. They have been trained on massive data sets of human language, allowing them to generate responses to a wide range of questions.
Chatbots like ChatGPT and Bard can be used in a variety of educational settings, from primary and secondary schools to universities and adult education courses. One of their greatest strengths is in promoting individualised learning.