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TechRadar
TechRadar
Graham Barlow

‘If AI is the only place people feel heard, that’s a societal problem’ — why one charity is pushing back on mental health chatbots

ChatGPT app.

As we’ve covered before on TechRadar, a growing number of people are turning to AI chatbots like ChatGPT and Gemini for something they were never really designed to do: provide mental health support.

According to new research from suicide prevention charity Campaign Against Living Miserably (CALM), around 1 in 4 people in the UK are now using AI tools for mental health advice. Among Gen Z, that figure jumps to 42%, suggesting a generation increasingly comfortable opening up to chatbots rather than people.

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